Applications for Eventbrite refunds are now closed. In the event of an issue with your tickets, please contact our team at info@womad.org with any questions.

Prior to the closing date,  in order to rollover tickets to 2021, you did not need to do anything for your ticket booking to rollover to next year.  The 2021 festival will take place on 22nd-25th July 2021. Any CAMP WOMAD bookings which were valid at the point of festival cancellation will also be rolled over for a like-for-like booking for 2021 festival.

Applications for Eventbrite refunds are now closed. In the event of an issue with your tickets, please contact our team at info@womad.org with any questions. Refunds are still being processed and may take up to 60 days to reach your account, so please be patient.

Applications for Ticketline refunds are now closed. In the event of an issue with your tickets, please contact our team at info@womad.org with any questions.

If you are looking to upgrade child or teenager tickets, please contact Ticketline’s customer service team at customerservices@ticketline.co.uk or call 0161 813 2222 to upgrade your tickets.

Anyone awaiting Ticketline refunds, please do not contact your credit card company. By doing this, it will slow the process down and place an additional burden on our team to respond.

Applications for Eventbrite refunds are now closed. In the event of an issue with your tickets, please contact our team at info@womad.org with any questions.

Prior to the closing date,  in order to rollover tickets to 2021, you did not need to do anything for your ticket booking to rollover to next year.  The 2021 festival will take place on 22nd-25th July 2021. Any CAMP WOMAD bookings which were valid at the point of festival cancellation will also be rolled over for a like-for-like booking for 2021 festival.

For those who paid by instalments, applications for Ticketline refunds are now closed. In the event of an issue with your tickets, please contact our team at info@womad.org with any questions.

Yes, they will both be valid and you will be re-issued your 2021 tickets later in the year. 

Applications for Eventbrite and Ticketline refunds are now closed. In the event of an issue with your tickets, please contact our team at info@womad.org with any questions.

Prior to the closing date,  in order to rollover tickets to 2021, you did not need to do anything for your ticket booking to rollover to next year.  The 2021 festival will take place on 22nd-25th July 2021. Any CAMP WOMAD bookings which were valid at the point of festival cancellation will also be rolled over for a like-for-like booking for 2021 festival. 

Only WOMAD Spa bookings which were valid at the point of festival cancellation can also be rolled over for a like-for-like booking for the 2021 festival. You will not need to do anything for the booking to rollover. 

No.

Please speak directly to the company or person you have booked through as WOMAD is not liable for any third party expenses.

Please speak directly to the company or person you have booked through as WOMAD is not liable for any third party expenses.

If you rollover the booking in the allotted period, we will honour the child ticket for 2021 and upgrade to a teenager ticket. There is no charge for children aged 13 and under, however, they must hold a valid ticket to enter the festival.

For Eventbrite ticket holders, please contact info@womad.org with your order confirmation number and proof of D.O.B, for example a passport.

For Ticketline ticket holders, please contact Ticketline’s customer service team at customerservices@ticketline.co.uk or call 0161 813 2222 to upgrade your tickets. 

If you rollover the booking in the allotted period, we will honour the teenage ticket for 2021 and upgrade it to an adult ticket. Please contact info@womad.org with your order confirmation number and proof of D.O.B

WOMAD Festival 2021 will take place on 22nd-25th July 2021.

Applications for Eventbrite and Ticketline refunds are now closed. In the event of an issue with your tickets, please contact our team at info@womad.org with any questions.

Your order number can be found either on your digital tickets or your confirmation email.

Refunds may take up to 60 days to reach your account so please be patient. Any refunds will be issued to the original payment card.

Applications for Eventbrite and Ticketline refunds are now closed. In the event of an issue with your tickets, please contact our team at info@womad.org with any questions.

No you can’t.  We can only refund orders in full, not individual tickets within an order.

Yes you can. Contact us on info@WOMAD.org for more information.

Applications for Ticketline refunds are now closed. In the event of an issue with your tickets, please contact our team at info@womad.org with any questions.

Only CAMP WOMAD bookings which were valid at the point of festival cancellation can also be rolled over for a like-for-like booking for the 2021 festival. If you have placed an order any Camp WOMAD bookings will also be rolled over as part of your instalment plan. Any other accommodation bookings with Podpads, Hearthworks or Airstream will have been placed separately and you will need to get in touch with these companies directly. 

If you want to carry over your ticket to 2021, you have two options.

1. 1. Continue your payments – Continue your current payment plan. Your ticket will be automatically transferred to Womad 2021 once all payments are complete.

2. Payment holiday -take a payment holiday and defer payments for 1 year.  By selecting Option 2 – Payment Holiday, your payments will be deferred for 1 year and upon completion of your payment plan, your ticket will be automatically transferred for WOMAD 2021. Payments will resume 1 year later. For example, if you have a 10 month payment plan, and have made 7 payments, your 8th payment will be taken exactly 13 months after your last payment, e.g. if your last payment was made on 1st April 2020, the next payment will be taken on 1st May 2021, and then subsequent payments at monthly intervals thereafter until your plan is completed.

Applications for Ticketline refunds are now closed. In the event of an issue with your tickets, please contact our team at info@womad.org with any questions.

If you select to refund your tickets, this may take up to 90 days to process. In response to the government restrictions to tackle COVID-19, Ticketline have had an unprecedented number of events being postponed, rescheduled or cancelled, and this is a huge task, so please be patient.

Please email your question to info@womad.org and we will get back to you as soon as possible.