This is awarded to people for whom it would be significantly difficult for them to access services without support from another person.

You must be able to show that the support you need is substantial, significant or frequent; directly related to your needs as a disabled person and without it you would receive a lesser service.

Please contact us at disabled_enquiries@womad.org to request an Essential Companions and Carer’s ticket.

Potential evidence required –

• Copy of current benefit entitlement
• Letter confirming level of need from appropriate professional
• Detailed description of support needed from another person

There is a disabled camping area, but spaces are limited. You can request to have your friends and family camp with you in the disabled camping area, however, please let us know how many will be in your party and how many tents they will be in.

Please see our step-by-step guide to booking a place in our Disabled Campsite here.

Disabled toilets and showers are available throughout the festival arena, in the disabled camping area, and at Festival Medical Services.

Please see our festival map to see where these are located here.

Festival Medical Services can store medicines that need to be refrigerated. Please check the festival map here.

We welcome people with wheelchairs to the festival and have tried to make the entire site accessible. Please be aware that the ground can become very muddy in bad weather however, we do lay metal or plastic trackway across the site. 

Please let us know if you will be arriving in, or require a wheelchair and if you will need a Carer and Essential Companion ticket by emailing our Disabled Access Team disabled_enquiries@womad.org

Potential evidence required – 

• Copy of current benefit entitlement
• High rate Mobility of DLA or Enhanced PIP.
• Detailed description of problems

Wheelchair battery re-charging will be available at the disabled camping area. Electric scooter/manual wheelchair hire will be available before and at the festival from Event Mobility.

If you have difficulty moving yourself more than short distances this process is for you. We have mobility scooters for hire and most routes to the arena are flat with small transitions to negotiate. If you need any further information contact the Disabled Access Team and they will let you know how they might be able to meet your needs.

Potential evidence required –

• Copy of current benefit entitlement
• Detailed description of problems

 

Wheelchair battery re-charging will be available at the disabled camping area. Electric scooter/manual wheelchair hire will be available before and at the festival from Event Mobility.

There are viewing platforms located in front of the main stages for wheelchair users and people with disabilities. You will need a viewing platform wristband to access these which are available from the Stewards in the Disabled Camping Area. Capacity on the platforms is limited so only one carer can accompany each time.

If you require the support of an assistance dog please let us know when you book your place in disabled camping, or request a Carer and Essential Companion ticket. 

Potential evidence to send to us to request access for your Assistance Dog –

• Copy of Assistance Dog ID
• Copy of current benefit entitlement
• Detailed description of problems

If standing and or queuing is a substantial barrier to accessing services we offer access to our disability services. This may include individuals who physically cannot stand / queue for any significant amount of time or people that have an issue with understanding the concept of queuing.

Potential evidence required to request access to the disabled camping area or a Carer and Essential Companion ticket – 

• Copy of current benefit entitlement
• Detailed description of difficulties faced
• Specific detail of medical need in doctor’s letter
• Copies of prescriptions or continence aids

This segment is for people that may require urgent access to any toilet without question. This might be an accessible toilet, it might not.

If you only need the use of accessible facilities this can be authorised by the Disabled Access Manager whose team can issue a Disabled Access wristband on request from the Disabled Campsite Office.

Potential evidence required –

• Copy of current benefit entitlement
• Detailed description of problems

For people who find accessing visual information a barrier.

This may include people with visual impairments who require alternative formats / guidance.

It may also include people with Learning Difficulties that have difficulty accessing written information.

Potential evidence required –

• Copy of current benefit entitlement
• Local Authority Blind Register details

 

Large print programmes are available to use at the Customer Care Centre. The British Sign Language Interpreters sign at selected larger performances. They are available free of charge for bookings of workshops and stage signings on a first come first serve basis at the Customer Care Centre.

This symbol relates to people have difficulty accessing or processing audible information.

It may be relevant to Deaf people or those with hearing impairments.

It may also be relevant to people who have difficulty with understanding spoken instructions

Potential evidence required –

• Copy of current benefit entitlement
• Detailed description of problems

British Sign Language Interpreters sign at selected performances which will be indicated in the print programme and performance descriptions on the app. They are available free of charge for bookings of workshops and stage signings on a first come first serve basis at the Customer Care Centre.

This category is for anything else in regards to disabled access requirements and on occasion the Disabled Access Manager may seek more information directly from you about how they might be able to support specific needs not otherwise identified on the ticket booking process.

Potential evidence required –

• Copy of current benefit entitlement
• Detailed description of problems
• Any other supporting information you feel appropriate